Terms and Conditions

Welcome to MySupermarket. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By creating an account, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. User Responsibilities

• You agree to provide accurate and up-to-date personal information.
• You are responsible for maintaining the confidentiality of your account and password.
• You agree not to misuse the platform for fraudulent or illegal activities.

3. Orders and Payments

• All orders are subject to availability and confirmation by the merchant.
• Prices may change without prior notice, but confirmed orders will not be affected.
• Payments must be made through the provided secure methods.

4. Delivery

• Delivery times are estimates and may vary due to location, traffic, or other circumstances.
• MySupermarket and partner riders are not liable for delays beyond reasonable control.

5. Returns and Refunds

Returns or refunds are subject to the policies of the merchant. Please contact support for assistance regarding defective, wrong, or missing items.

6. Data Privacy

Your personal data is protected in accordance with our Data Privacy Policy. By using our services, you consent to our collection and use of your information as described.

7. Limitation of Liability

MySupermarket shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services means you accept any modifications.

Effective Date: January 2025